Frequently Asked Questions
Everything you need to know about our exclusive drops and services.
How do your limited drops work?
We release collections in limited quantities to maintain exclusivity. Once an item is sold out, it is rarely restocked. We recommend following our social media channels for exact release times.
What is your shipping policy?
We ship worldwide. Orders are typically processed within 2-4 business days. Shipping times vary by destination, with international orders generally taking 7-14 business days.
Can I return or exchange an item?
Yes, we accept returns within 14 days of delivery. Items must be in their original, unworn condition with tags attached. Please note that return shipping costs are the responsibility of the customer.
How should I care for my garments?
To preserve the quality of the embroidery and prints, we recommend washing items inside out on a cold cycle and hanging them to dry. Avoid tumble drying or direct ironing on decorative elements.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and region-specific options like Klarna or Sofort where available at checkout.
How do I know my size?
Detailed size charts are provided on each product page. Our garments typically feature a modern, slightly oversized fit. If you are between sizes, we recommend sizing down for a more tailored look.